New Business Perspectives

Providing a deeper perspective on today's business issues.

Friday, January 29, 2010

Six Sigma / Process Modeling and Who Needs It?

Business process modeling and automation has crossed the chasm and is generally accepted as worthwhile. How different enterprises have implemented these methodologies (Six Sigma / Lean Six Sigma / etc.) have varied greatly. However, from my work with small and mid-sized companies, the feedback I get is that that's for "big business" and "we just hire the right people and trust they use good process." This article backs that popular assumption up.

The feedback I get from big business that does have the budget to support expensive consulting has a different mixed bag of reactions. "Implementing those processes often costs more in training, time, and oversight than we make in the improvement, even in the long run."

In response, I advise small companies to make the leap to good business process modeling early, when you don't have so many! Make the investment early and much like a good habit, revisit them as your grow. This keeps you from having to rewrite your bad processes later, or suffer from never knowing what bad process or assumption made you fail.

I have also taken this feedback to heart. I hear, "my process consultants need to be more financially invested in my success in implementing these process improvements", and just as importantly, "I need some kind of tool to put those processes into action."

Tiny Circle is dedicated to making great process consulting affordable to all, and we use ground breaking technology to implement those processes to each team member that allows us to monitor the process success and measure dynamically for success and improvement. Our hope is through making good process consulting accessible, we can save jobs and companies that might fail.

As a startup, we are implementing these rules for ourselves first. We have a process we use to evaluate business opportunities, and a process we use to move those opportunities from prospect to client. We also have built a process for evaluating our client's success as well as our own to improve our abilities over time.

We're currently accepting 3 more clients for our Q1 goals, and we're looking for the right team members to help us grow. If you're looking for a career in helping keep jobs alive and growing, and helping small businesses blossom, please feel free to email me your resume. I'd love to talk to you.

Thank you for tuning in.. please leave your thoughts.

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